Terms of use

1. Preamble

These Terms of Use ("ToU") govern the use of the e-commerce website operated by welcome on board. By accessing the website, you accept these ToU.

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2. Access to the Site and Services

The site is accessible to any user with an Internet connection. Some services may require the creation of a user account.

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3. Products and Orders

The products sold are presented with their description and price in euros, including all taxes (TTC). Orders are placed online and confirmed after payment.

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4. Prices and Payment

Prices are displayed in euros and may be changed without prior notice. Payment is secure and can be made by credit card, bank transfer, or any other method accepted on the site.

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5. Delivery

Delivery times are indicative and may vary depending on the carrier. In case of delay, the user can contact customer service.

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6. Right of Withdrawal

In accordance with the law, the customer has 14 days to return an unused product in its original packaging and obtain a refund.

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7. Responsibilities

The company cannot be held responsible for direct or indirect damages resulting from the use of the site or the inability to access it.

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8. Data Protection

Personal information collected is processed in accordance with applicable regulations (GDPR). The user may exercise their rights of access, rectification, and deletion by contacting us via the chatbot.

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9. Modification of the ToU

The company reserves the right to modify these ToU at any time. Users will be informed of changes by publication on the site.

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10. Applicable Law and Disputes

These ToU are subject to French law. In case of dispute, an amicable solution will be sought before any legal action.

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